WNY Ugliest Computer Room Contest

Shape Up....or Ship Out!
You can win: $3,000 of services!

Shape it Up with Working Knowledge professional cable management or
Ship it Out it out to Shatter I.T. off-site hosting services

Does your server room look like this?

If your computer room looks like this and you want to avoid problems, you only have two choices: shape up or ship out. But here’s some good news. If your computer room is selected as the “ugliest” in Western New York, you’ll win $3,000 of services to either shape it up (with Working Knowledge professional cable management) or ship it out (to Shatter I.T.off-site hosting services).

The Importance of Documentation

The Importance of Documentation

By: Chris Cardone

Documentation is organization. It’s labeling your assets. It’s tracking programming changes. It’s a series of steps you take to avert or correct a problem. But it’s so much more than just these examples. It’s probably the most overlooked part of any information technology company’s activities, but arguably the most important.

Write It Down!

What should you write down? What shouldn’t you write down? Draw up a network diagram. Make a list of all your computer assets, both physical and digital. Write down important contact information, both for clients and for personnel. Draft a standard operating procedure (SOP) for common tasks, and so on…