Back-up & Restore

The loss of any data, for even a brief period of time, can cripple your business. Shatter's Remote Backup Service is a reliable, secure, and cost-effective solution that gives you peace of mind.

• Easy to Use — Our Remote Backup software is easy to use and your files, folders, or your entire hard drive is regularly backed up and stored at one of Shatter's facilities.


• Keep Your Data in a Safe, Secure Location — With Shatter's Remote Backup Service, your data is stored in a safe and secure location, away from your office. This gives you protection from hardware failures, natural disasters, employee theft, and other threats to the lifeblood of your business, your data.


• 24/7 Support — Shatter operates Western New York's only commercial data center that is fully staffed and accessible 24/7. The IT professionals in our Network Operations Center give you round-the-clock access to your systems and data.


• Customized Data Backup Plans — Our leadership team has decades of technology experience and can assist in developing a data backup plan that is right for your business.


• Data Backups Run Automatically — Once the schedule for your data backups is set, typically once every 24 hours, and usually at night when your system usage is lowest, they run automatically. More frequent or continuous backups are also available.


• Peace of Mind — By backing up your data at a remote location, the risk of a catastrophic data loss as a result of fire, theft, file corruption, or any other disaster is practically eliminated. You guarantee continuous access to your data and ensure the continuity of your operations. Our encryption and password protection software also helps to guarantee the privacy and security of your data.

Shatter I.T. Ph: 716.852.5872 Fx: 716.200.1941

www.ShatterIT.com

Disaster Avoidance

Shatter I.T.'s Disaster Avoidance/Recovery solutions are focused on protecting data, maintaining availability and keeping clients and their customers connected to their technology so businesses run uninterrupted, 24/7.

• Reliable and Secure — A variety of customized options will protect and ensure continuous access to your data and prevent disruption to your business.
• Flexible and Cost-effective — Shatter's leadership team has decades of technology experience and can assist in developing a data backup plan that is right for your business.
• 24/7 On-site Support — Shatter's 24/7 NOC staff provides you additional peace of mind. In the event of a disaster, our on-site staff can immediately address any pertinent issues and initiate the recovery process.

Our service offerings include:

• SnapShot — Continuously Backed up Data, With Shatter's SnapShot disaster recovery service, all of your data on your e-mail server, web site, and in your data base can be continually backed up, replicated, and saved in near real time. Snapshots of your data are taken every 15 minutes, 24/7.
• System Backups/Restores — For those companies that do not require near real time backups, Shatter offers customized data backups. You determine the frequency and size allotments structured to meet your individual needs.
• Offsite Archiving — To provide additional safeguard and security of your data, you have the option of archiving backed-up system states and stores to one of Shatter's remote locations.
• Recovery of Business Options — In the event of a disaster at your primary business location, Shatter can provide customized space options for firms looking for safe, secure disaster avoidance alternatives. Options include dedicated space with phone, desk, internet, and network access through VPN or direct connections, along with access to kitchen, break room, conference room and other facility environments, if required.

Shatter I.T. Ph: 716.852.5872 Fx: 716.200.1941
www.ShatterIT.com